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General Terms and Conditions

Clients : Individuals.
Thank you to read the following terms of use of our website carefully before browsing.
By logging onto this website, you accept, without hesitation, these terms.

The general terms and conditions have been developped by Vent de voyage Ltd. with a capital of 7500 € registered in the RCS: 432 467 777 000 12 and headquartered 3 rue St Thomas, 35400 SAINT MALO France (phone is +33 (0)2 99 20 17 91). These general conditions of sale apply to creations of the store 3 rue St Thomas, 35400 SAINT MALO as well as online on this website
Ordering products implies the unconditional acceptance of the present general conditions of sale, completed or developped by our terms and conditions, which nullify any clause, may be included in the terms of purchase, purchase orders, and other business documents. You acknowledge having read and accepted these terms and conditions of sale before placing your order. The validation of your order implies acceptance of these terms and conditions.

Products are invoiced at the price in effect at the time of placing the order. Prices of creations by Vent de voyage Ltd are indicated in euros all taxes included, excluding postage. All creation made on measure will be the target of an estimated quote.

Right of withdrawal
The customer has a period of 7 days (date of postmark) after delivery to exercise his right of withdrawal (Article L121-20 of the Consumer Code). From the moment the client has expressed his desire to return his article; he has 7 days to return upon presentation of the invoice and in its original condition. After this time, the products cannot be returned or exchanged. Watch out, creations made on measure which are based on quote and approved cannot be returned or exchanged.

All product returns must be subjected to a formal agreement between the seller and the buyer.

Delivery is carried out either by direct delivery of the product to the buyer, or by delivery to a service provider.

The verification of the package by the buyer must be made at the time of care. The customer should never sign a receipt without having previously opened the package and inspect its good condition. In the case of complaints about defects or non-compliance of the delivered product, the buyer will issue clear and specific reserves that notify the provider only. Vent de voyage Ltd declines all responsibility for problems that may occur during transport.

Shipping costs
Shipping costs in metropolitan France are included in the price. The shipping costs are the responsibility of the buyer and submitted at the time of the order for shipments abroad.

The payment of your purchases can be made by credit card, American Express, VAD.

Product Quality
As our production is handcrafted, our products are unique and cannot be exactly reproduced from one piece to the next. Details and pictures on this site are therefore not contractual. In case of a special order, only apply the characteristics listed on our receipt of order.

Copyright and design protection
Vent de voyage creations are filed with the INPI (National Institute of Intellectual Protection). Any reproduction and / or copying are strictly prohibited. Any natural or legal person using one of the Vent de voyage creations for a promotional purpose without the written consent of Vent de voyage Ltd will be prosecuted. Any natural or legal person copying, reproducing, or inspired by a Vent de voyage creation will be prosecuted.

Personal information
The information and personal data of our customers are required to manage orders and our trade relations. They remain only in the context of its use by the Vent de voyage Ltd. Under the Data Protection Act of 6 January 1978, you have a right of access and rectification and opposition to your personal data.

Our headquarter is located 3 rue St Thomas, 35400 SAINT-MALO, FRANCE. In case of dispute, only the Tribunal de Commerce de Saint Malo is recognized competent regardless of the place of delivery and payment method.